Privacy Policy

Last updated: September 24, 2026

Template notice: this is a starting-point privacy policy, not legal advice. Have it reviewed against Kleanville's actual data practices and applicable law (e.g. Canada's PIPEDA) before publishing.

What We Collect

When you submit the contact form, book a site assessment, or contact us directly, we collect the information you provide: name, email address, phone number, location and any notes about your request. We also use Google Analytics (once configured) to understand aggregate site usage, which may include device, browser and general location data via cookies.

How We Use It

We use submitted information solely to prepare and follow up on cleaning quotes and site assessments, schedule service, and communicate with you about your request. We do not sell or rent your personal information to third parties.

How It's Stored

Requests are emailed to our booking team and kept in a secured, non-public backup log for a limited time to support scheduling and customer service. Access is restricted to Kleanville staff.

Cookies & Analytics

This site uses Google Analytics 4 to measure traffic and conversions (such as form submissions). You can opt out using your browser's cookie settings or a browser extension such as Google's Analytics Opt-out Add-on.

Your Choices

To request a copy of the information we hold about you, or to ask us to delete it, email booking@kleanville.ca.

Contact

Kleanville Cleaning and Janitorial Services
Serving Kitchener and the Waterloo Region, Ontario
booking@kleanville.ca